In the dynamic landscape of Vietnam's digital economy, social commerce has emerged as a game-changer, redefining how brands connect with consumers
With the meteoric rise of live-streaming and the influence of Key Opinion Leaders (KOLs), businesses are presented with unparalleled opportunities to engage audiences, drive sales, and build lasting brand loyalty.
At Asia Circles, we believe that mastering social commerce is key to unlocking Vietnam’s vast e-commerce potential.
Live-streaming has taken Vietnam by storm, transforming the way consumers discover, interact with, and purchase products online. Platforms like TikTok Shop, Shopee, Lazada, Tiki, and Sendo, have become virtual shopping malls, where users can watch live product demonstrations, ask questions, and make purchases in real-time.
The numbers speak for themselves:
The appeal of live-streaming lies in its authenticity, interactivity, and instant gratification. Consumers can see products in action, get their queries answered by trusted hosts, and enjoy exclusive deals and discounts.
For brands, live-streaming offers a direct, cost-effective way to showcase products, gather real-time feedback, and drive impulse purchases.
In Vietnam’s social-media-savvy population, KOLs and influencers wield immense power. With follower counts in the millions, these digital tastemakers have become the go-to sources for product recommendations, fashion tips, and lifestyle inspiration. Their endorsements can make or break a brand’s success in the market.
Consider these influencer marketing insights:
For brands, partnering with the right KOLs can be a game-changer. By leveraging influencers’ credibility and creative content, businesses can amplify their reach, build trust, and drive targeted traffic to their e-commerce sites. Influencer collaborations can take many forms, from sponsored posts and product reviews to live stream co-hosting and exclusive discount codes.
To thrive in Vietnam’s social commerce arena, brands need to adopt a localized, mobile-first approach that prioritizes authenticity, engagement, and seamless user experiences. Here are some winning strategies we utilize:
Develop a robust live-streaming content calendar featuring product launches, tutorials, Q&A sessions, and limited-time offers. Partner with popular KOLs to co-host streams and tap into their audience base.
Ensure your e-commerce site is mobile-responsive, with fast load times, intuitive navigation, and streamlined checkout. Integrate with popular mobile wallets and offer mobile-exclusive deals.
Identify KOLs who align with your brand values and target audience. Develop long-term partnerships that go beyond one-off sponsored posts, such as product co-creation, exclusive events, and affiliate marketing programs.
Encourage user-generated content, such as customer reviews, photos, and videos. Showcase influencer testimonials and live stream highlights on your e-commerce site and social media channels.
Offer real-time support during live streams, with fast response times and personalized assistance. Integrate chatbots and AI-powered recommendations to enhance the shopping experience.
At Asia Circles, we specialize in helping brands navigate the complexities of Vietnam’s social commerce landscape. Our extensive KOL network, localized content strategies, and end-to-end e-commerce solutions can help you harness the power of live-streaming and influencer marketing to drive unprecedented growth.
Don’t miss out on the social commerce revolution in Vietnam. Partner with Asia Circles today to unlock the potential of this exciting new era of e-commerce. Contact us to learn how we can help you build your brand, engage consumers, and thrive in Vietnam’s dynamic digital economy.
Continue exploring our latest insights and market analysis
25.1M social media user identities in Malaysia (≈70.2% of the population); 97.7% are online. Perfect for O+O (online+offline) launches.
Discover key retail strategies for Southeast Asia from Asia Circles founder Benji Lamb. Learn how to succeed in physical retail, leverage e-commerce, and build strong retailer relationships for market entry success.
Explore why Singapore is the ideal gateway for international brands to expand into Asia, offering high digital connectivity, affluent consumers, and strategic positioning.