Social
Commerce
in
Vietnam:
Harnessing
the
Power
of
Live
Streaming
and
KOLs

I
n
the
dynamic
landscape
of
Vietnam’s
digital
economy,
social
commerce
has
emerged
as
a
game-changer,
redefining
how
brands
connect
with
consumers.


With
the
meteoric
rise
of
live-streaming
and
the
influence
of
Key
Opinion
Leaders
(KOLs),
businesses
are
presented
with
unparalleled
opportunities
to
engage
audiences,
drive
sales,
and
build
lasting
brand
loyalty.
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light rings, DSLR camera and makeup used for live-streaming tutorial and cosmetic sales
At
Asia
Circles,
we
believe
that
mastering
social
commerce
is
key
to
unlocking
Vietnam’s
vast
e-commerce
potential.

The Explosive Growth of Live Streaming E-commerce

Live-streaming has taken Vietnam by storm, transforming the way consumers discover, interact with, and purchase products online. Platforms like TikTok Shop, Shopee, Lazada, Tiki, and Sendo, have become virtual shopping malls, where users can watch live product demonstrations, ask questions, and make purchases in real-time. 

The numbers speak for themselves:

Vietnam’s live-streaming e-commerce market is expected to reach $11 billion by 2026, growing at a staggering 28% annually.
Over 70% of Vietnamese internet users have watched a live stream, with 50% making a purchase during or after the stream.
Live-streaming sales conversion rates can be up to 10 times higher than traditional e-commerce.

The appeal of live-streaming lies in its authenticity, interactivity, and instant gratification. Consumers can see products in action, get their queries answered by trusted hosts, and enjoy exclusive deals and discounts.

For brands, live-streaming offers a direct, cost-effective way to showcase products, gather real-time feedback, and drive impulse purchases.

KOL with professional live-streaming setup

The Power of KOLs and Influencer Marketing

In Vietnam’s social-media-savvy population, KOLs and influencers wield immense power. With follower counts in the millions, these digital tastemakers have become the go-to sources for product recommendations, fashion tips, and lifestyle inspiration. Their endorsements can make or break a brand’s success in the market.

Consider these influencer marketing insights:

72% of Vietnamese consumers trust influencer recommendations more than traditional ads.
Influencer-led campaigns generate 11 times higher ROI than traditional digital ads.
Micro and nano influencers, with their highly engaged niche audiences, drive 60% higher engagement rates compared to macro influencers.

For brands, partnering with the right KOLs can be a game-changer. By leveraging influencers’ credibility and creative content, businesses can amplify their reach, build trust, and drive targeted traffic to their e-commerce sites. Influencer collaborations can take many forms, from sponsored posts and product reviews to live stream co-hosting and exclusive discount codes.

three key opinion leaders (KOLs) take a selfie together in the park
live-streaming influencer speaks with flower arrangement during stream

Winning Strategies for Social Commerce Success

To thrive in Vietnam’s social commerce arena, brands need to adopt a localized, mobile-first approach that prioritizes authenticity, engagement, and seamless user experiences. Here are some winning strategies we utilize:

4

Embrace live-streamingDevelop a robust live-streaming content calendar featuring product launches, tutorials, Q&A sessions, and limited-time offers. Partner with popular KOLs to co-host streams and tap into their audience base.

5

Optimize for mobileEnsure your e-commerce site is mobile-responsive, with fast load times, intuitive navigation, and streamlined checkout. Integrate with popular mobile wallets and offer mobile-exclusive deals.

6

Collaborate with influencersIdentify KOLs who align with your brand values and target audience. Develop long-term partnerships that go beyond one-off sponsored posts, such as product co-creation, exclusive events, and affiliate marketing programs.

7

Leverage social proofEncourage user-generated content, such as customer reviews, photos, and videos. Showcase influencer testimonials and live stream highlights on your e-commerce site and social media channels.

8

Provide seamless customer serviceOffer real-time support during live streams, with fast response times and personalized assistance. Integrate chatbots and AI-powered recommendations to enhance the shopping experience.

At Asia Circles, we specialize in helping brands navigate the complexities of Vietnam’s social commerce landscape. Our extensive KOL network, localized content strategies, and end-to-end e-commerce solutions can help you harness the power of live-streaming and influencer marketing to drive unprecedented growth.

Don’t miss out on the social commerce revolution in Vietnam. Partner with Asia Circles today to unlock the potential of this exciting new era of e-commerce. Contact us to learn how we can help you build your brand, engage consumers, and thrive in Vietnam’s dynamic digital economy.